TELUS BILLING SUPPORT THINGS TO KNOW BEFORE YOU BUY

telus billing support Things To Know Before You Buy

telus billing support Things To Know Before You Buy

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Was once the chief and the reason I are actually a faithful Telus custiomer For some time. But This really is about to change!!

@Oleginza Wrote: I known as Telus CS at 8.55AM Mountain time plus they hanged up on me, stating that I need to contact all through "common Office environment hrs". Is that this for genuine?

If an automatic assistant asks for The rationale within your contact, mention "I wish to make payment arrangements for my mobility Invoice".

I left Rogers to come to Telus simply because I thought in the assure of higher service and fair treatment method, but this knowledge continues to be anything at all but.

I am aware it is extremely annoying simply because I'm in a similar predicament, though it's concerning the TV signal that's been missing. 

Payment impacting changes would require a telephone contact but right before executing that, Have you ever experimented with the payment arrangement choices on-line?

Surely not the expertise we want our customers to obtain. Be at liberty to ship us A personal concept and we could go over our solutions to get this resolved for you.

The TELUS group acknowledges that our get the job done spans several Territories and Treaty locations and we're grateful for the normal Expertise Keepers and Elders who are with us nowadays, individuals who have long gone before us as well as the youth that inspire us.

so i known as the customer server (Jane) to unravel The difficulty just after outlining the specific situation and what It is materialize, The agent just side together with her husband or wife and she lied in regards to the credits and special discounts they removed from my account as being a faithful customer with Telus and she or he mentioned the credits expired and now not out there, she Believe i'm stupid, if the price cut has expired i should really see the expiration day on my Invoice like i see on house service Monthly bill.

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On top of that, I was disconnected multiple periods when seeking to speak with support and also left on keep without any resolution.

I have produced various cell phone calls, I've clicked on "Alternatively, you'll be able to contact our TELUS Administration Team here".  done the form, without having response, and finished An additional kind on MyTelus and also go no response.

The TELUS staff acknowledges that our function spans lots of Territories and Treaty locations and we are grateful for the normal Awareness Keepers and Elders who're with us these days, all those who have gone ahead of us plus the telus billing support youth that encourage us.

Yeah, I’m binding by a two 12 months agreement however, I’m only four months in, but I did get somewhere. I guess The manager Office environment known as me right now so I've a cellular phone conversation with him in an hour or so. We’ll see how that goes.

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